E-commerce

Orders and Payments

• What payment methods can I use?
• When will my payment be debited?
• Is payment by instalments allowed?
• How can I track my order?
• How can I modify or cancel my order?
• I forgot my order number, where can I recover it?

See all 7 articles

Shipping and Delivery

• What are the shipping fees?
• What are the delivery times?
• Where does Molteni&C deliver?
• How can I track my order?
• Can I request delivery to a specific floor and assembly services?
• Is it possible to specify delivery date and time?

See all 10 articles

Returns and Refunds

• Can I return an item?
• If a product is damaged or defective, what should I do?
• How long does it take for a refund to be issued?
• Will shipping fees and duties be refunded if I return an item?

Product and maintenance

• Do you suggest any product to care for my Molteni&C products?
• How do I care for my products?
• How can I receive dedicated assistance for a product?
• Do Molteni&C products come with a certification of authenticity?
• How can I customize my product?
• Where can I learn more about my warranty?

See all 8 articles

Design Consultancy

• I need a design consultancy, who should I contact?
• How can I request a personal quotation?

Subscription and private area

• I am a designer, developer, or architect. May I receive Molteni&C samples?
• How can I subscribe to the Molteni&C newsletter?
• What are the benefits of joining the mailing list?
• I forgot my log-in details, where can I recover them?
• How can I access my private area?

Contacts

• How can I contact the Customer Service?
• How can I contact the Commercial team?
• How can I contact the Press Office?
• How can I locate the nearest Molteni&C Flagship store?